The CHÂTEAU

PHONE

To call reception desk, dial 9
For an outside call, the rate is 0.30 € in France
For an outside line, dial 0
In order to call another room, dial 50 + room number with 2 digits for the Château (for example room 1: 5001)

YOUR DEPARTURE

We kindly ask you to vacate your room before 12am.

ROOM SERVICE

Please do not hesitate to contact our reception team for any room-service requests.

ROOM CLEANING SERVICE

With a view to an eco-friendly approach, sheets and pillowcases will only be changed every other day. For a stay of five nights or more, the bed linen will be completely changed every three days (duvet cover, sheets and pillowcases).
athroom linen will only be changed when it is placed on the bathroom floor.

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TAXI

The reception team will be delighted to organize any taxi transport you require for airport transfers, excursions or to local restaurants. The receptionists are available for the porterage of your luggage.

TV Channels

Please press the button GUIDE on the remote control.

42 = Canal+ Sport
43 = Canal+ Cinéma
46 = LCI
27 = CNN
28 = Golf+
29 = BBC World

To access channels, please press the button D/A before choosing the channel

Safe

All rooms are provided with a safe. Reception also has a larger safe should you require more space. Owners are responsible for their own property and Château des Vigiers cannot accept liability for damage or loss, for items which haven’t been placed in a safe.

INTERNET, COMPUTER

A computer with internet connection is available in the reception. If your laptop has wireless capacities, you can connect to the Wi-Fi system.

Open a web page and enter your first and last name and your email address. (instead of password and login available in the room.)

Maintenance

We strive to maintain a perfect service and regularly check every room’s facilities. However, from time to time technical things go wrong and we would be very grateful if you could let us know as soon as possible if something in your room or on the estate is not functioning as it should.

Laundry Service, additional linen

Nous vous remercions de déposer votre linge à la réception ou sur votre lit avant 10h30. A cet effet, vous trouverez dans l’armoire un sac et une fiche que nous vous prions de bien vouloir remplir. Si vous désirez obtenir du linge de toilette supplémentaire, n’hésitez pas à demander à la réception, en composant le 9.

Iron and ironing board, sewing kit

Please do not hesitate to contact reception if you need an iron and an ironing board. We also have sewing kits available.

Baby equipment

Wake up call

Please contact the reception (dial 9) for a wake-up call.

Turn down service

Please contact reception for any turn down service.

FITNESS ROOM - SAUNA

During your stay with us please feel free to access the fitness room and the sauna in the Relais every day from 8am to 8pm.

BREAKFAST

A buffet breakfast is served in the Restaurant “Les Fresques” from 7am to 10am.